This Privacy Notice governs the manner in which the GlobalDots group of companies collects, uses, maintains and discloses information collected from users of this website. This Privacy Notice applies to the website, platform and all products and services offered by GlobalDots.
The following companies are part of the globally operating GlobalDots Group:
- DOTS US Inc
- And the Related Companies identified in Section 5 below.
The responsible party/controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR) for this website (https://dotstech/) and our platform (https://app.dots.tech/assets), is:
DOTS US Inc – 2906319
E-mail: [email protected]
1. GENERAL NOTES
According to the Charter of Fundamental Rights and the European Data Protection Regulation (GDPR) as well as national data protection laws, every person is entitled to protection of their privacy and protection against misuse of their personal data. We take the protection of your personal data very seriously. We treat your data confidentially and in accordance with the statutory data protection regulations and this Privacy Notice.
Furthermore, we use the terms from Art. 4 GDPR in the following declaration.
It is our goal, in cooperation with our service providers and partners, to protect all data processing operations as well as possible and in accordance with the current state of the art against unauthorized access, loss, misuse or unauthorized modification.
1.1 LEGAL BASIS
We use your data on the basis of various legal grounds, depending on
- the services you use (contract or pre-contractual measures for contact forms Art. 6 para. 1 lit. b GDPR);
- Following a legal obligation (Art. 6 para. 1 lit. c GDPR)
- your consent that you have given us (consent. E.g. your consent to third-party services via the cookie banner, or you subscribe to our newsletter; Art. 6 para. 1 lit. a GDPR); or
- for a legitimate interest, e.g. to ensure the security or the functionality of our website (Art. 6 para. 1 lit. f GDPR)
1.2 CONTENTS
The purposes for which we process your data may include:
- To provide and maintain our service to you;
- Notify you of any changes with respect to our service;
- Provide customer services;
- Collect analytics data and other valuable data so that we can improve our service;
- Monitor the use of our service;
- Identify, prevent and correct technical problems;
- To provide you with news, special offers and general information about other products, services and events offered by us to the extent that they are similar to those you have already purchased from or requested from us, and you have not opted out of such communications.
1.3 PROCESSING OF PERSONAL DATA
We process personal data in accordance with the EU-GDPR and the relevant national data protection laws. Personal data is any information relating to an identified or identifiable natural person.
We process your data for the duration required for the respective purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.
1.4 INTERNATIONAL TRANSFERS
We may share information internally across our group of companies or with third parties for the purposes defined in this policy. Therefore, your Personal Data may be processed outside your jurisdiction, and in countries that are not subject to an adequacy decision by the European Commission or your local regulator, which may not provide for the same level of data protection as your jurisdiction, such as the EEA. When we transfer Personal Data to non-EEA/non-UK countries, we implement appropriate safeguards to protect this information. We ensure that the recipient of your Personal Data offers an adequate level of protection, for instance by entering into the appropriate back-to-back agreements and, if required, standard contractual clauses for the transfer of data as approved by the European Commission.
1.5 CALIFORNIA CONSUMER PRIVACY ACT
We do not sell our customers’ personal information (as this is defined in the California Consumer Privacy Act).
2. PROCESSING ON OUR WEBSITE AND PLATFORM
(https://dotstech.com/) (https://app.dots.tech/assets)
2.1 SSL/TLS ENCRYPTION ON OUR WEBSITE AND PLATFORM
On our website and platform, we use SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as your inquiries that you send to us. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and, depending on the browser, by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the information you send to us via the contact form: Speak with a Specialist cannot be read by third parties.
We point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties without the use of an e-mail encryption, such as PGP or S/MIME, is not possible and is at your own risk.
2.2 COLLECTION OF SERVER LOG FILES
Our website and platform can generally be visited without registration. Information such as accessed pages or names of the accessed file, date and time are stored on the server for statistical purposes without this data being directly related to your person.
We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This information can only be indirectly assigned to persons. A combination of this data with other data sources is not made. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.
2.3 STORAGE PERIOD AND DELETION
We store your personal data only as long as this is necessary for the fulfillment of the purposes or – in the case of consent – as long as you do not revoke the consent.
3. RIGHTS OF THE DATA SUBJECT
As a data subject, you have the following rights under data protection legislation. To exercise one or more of these rights, simply contact our [email protected].
3.1 RIGHT TO INFORMATION
You have the right to request confirmation from us as to whether personal data concerning you is being processed; if this is the case, you have a right to access this personal data and to the information as described in Art. 15 GDPR.
3.2 RIGHT OF RECTIFICATION
As a data subject, you can have us adjust the existing personal data at any time if it is incorrect.
3.3 RIGHT OF ERASURE
You as the data subject can submit a deletion request to us at any time. Unless a legal or other obligation requires us to continue to retain the data, we will be happy to comply with your request. In the event of non-erasure, we will restrict processing.
3.4 RIGHT TO DATA PORTABILITY
You have the right to receive your personal data, which is processed on the basis of your consent or a contract, in a structured, common and machine-readable format and, if necessary, to transfer it to another controller.
3.5 RIGHT OF OBJECTION
Any person concerned by the processing of personal data has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her.
We shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or if the processing serves the purpose of asserting, exercising or defending legal claims.
3.6 REVOCATION OF YOUR CONSENT
You can revoke a consent once given at any time. To do so, contact our data protection team informally or create a support ticket. If you want to change your preference on cookies you can change them here.
3.7. RIGHT OF COMPLAINT TO THE SUPERVISORY AUTHORITY
If you are dissatisfied with our response to any of your requests for the protection of your personal data or with the way we process your data, you have the right to complain to your local supervisory authority.
4. THIRD PARTY SERVICES ON OUR WEBSITE AND PLATFORM
(https://dots.tech/) (https://app.dots.tech/assets)
4.1 GENERAL INFORMATION ABOUT COOKIES
We use, on our website and platform, so-called cookies. Cookies are small text files that are stored in your web browser. They help us to display certain functions on our website.
Most browsers accept cookies by default. Cookies can be rejected in the security settings. If you do not allow cookies, certain features on our site may not be available to you, and some pages may not display properly. Detailed instructions on how to prevent cookies from being placed by browser settings can be found at: https://www.allaboutcookies.org/
We use a Consent Manager from Complianz BV (Kalmarweg 14-59723 JG, Groningen (NL) to manage third party cookies and your preferences. Detailed information about our cookies you can find in the following sections and additional in our cookie policy.
4.2 Session Cookies
We use so-called session cookies (also known as temporary cookies) on our website. Session cookies are only stored temporarily for the duration of your use of one of our websites. The purpose of these cookies is to identify your computer during a visit to our websites and to be able to determine the end of your visit. In order to use the full functionality of our website, it is necessary for technical reasons to allow session cookies. Session cookies are deleted as soon as you leave our website or end your browser session.
4.3 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC, USA, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), which enables an analysis of your use of our website.
After your consent via the cookie banner, Google Analytics sets cookies when you visit the website, which are stored as small text modules on your terminal device and collect certain information. The scope of this information also includes your IP address, which is, however, shortened by Google by the last digits to exclude a direct personal reference.
The information is transferred to Google servers and processed there.
Google uses the collected information on our behalf to evaluate your use of the website, to generate website, to compile reports on website activity for us and to make further and to provide other services related to the use of the website and the Internet. Services related to the use of the website and the internet. The IP address transmitted by your browser within the scope of Google Analytics and shortened IP address is not merged with other data from Google. The data collected in the context of the use of Google Analytics will be stored for a period of two months and then deleted.
All processing described above, in particular the setting of cookies on the end device used, will only take place if you have given us your express consent for this in accordance with Art. 6 (1) a GDPR.
Without your consent, Google Analytics will not be used during your visit to the site. You can revoke your consent at any time, with effect for the future. To exercise your right of revocation, please deactivate this service via our Cookie Policy provided on the website.
We have concluded an order processing agreement with Google, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.
Further legal information on Google Analytics can be found at https://policies.google.com/privacy and at
https://policies.google.com/technologies/partner-sites
4.4 HubSpot – Statistics and lead management
This Website uses “HubSpot “(HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, United States of America) as a marketing, content management, web analytics and search engine optimization service. We also use this service for our chat.
The purpose of the service is to understand how you use the website.
This list represents all (personal) data that is collected by this service.
- Aggregated usage
- Browser type
- Device identifiers
- Device model
- Device operating system
- Domain name
- Files viewed
- Frequency of use of mobile application
- Geographic location
- Internet service provider
- IP address
- Length of page visit
- Mobile application information
- OS version
- Performance data
- Referrer URL
- Time of access or retrieval
- Where the application was downloaded from
- Clickstream data
- Events occurring within application
- Navigational information
- Pages viewed
Some of this data is required to ensure the functionality of our website. We process this data on the basis of our legitimate interest (Art. 6 para. 1 lit. f GDPR) to provide a user-friendly website.
We only collect data that we wish to process for analysis purposes in order to improve our services with your prior consent (Art. 6 para. 1 lit. a GDPR).
To change your current preferences, visit our Cookie Policy.
The data will be deleted as soon as they are no longer needed for the processing purposes.
You can get in touch with the Data Protection Officer of HubSpot via [email protected].
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision of the European Commission.
4.5 Calendly – Appointment scheduling
For the provision of an online appointment booking function, we use the services of the following provider: Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA
For the purpose of scheduling appointments, in accordance with Art. 6 para. 1 lit. b GDPR, first name and surname and e-mail address (and telephone number, if a telephone appointment is requested) and telephone) are collected and processed in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in effective customer management and efficient appointment management to the provider and stored there for the appointment organization.
After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.
We have entered into a Data Processing Agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.
For the transfer of data to the USA, the provider refers to standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
4.6 Login to our platform
On our website, we provide a sign-on service from the following providers:
- Google LLC, USA, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
- Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
If you have an account with the provider, you can log in with this account data to create a user account on our website.
When visiting this page, a direct connection between your browser and the provider’s servers will be made.
The provider thereby receives the information that you have visited our site. The information collected (including your IP address, if applicable) is sent by your browser directly to a server of the provider and stored there. These data processing operations are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of legitimate interest in a user-friendly and interactive design of our online presence. If you click the registration button in order to register with the provider on our website using the data of your account, the provider will transmit the general and publicly accessible data stored in your account exclusively on the basis of your express consent pursuant to Art. 6 para. 1 lit. a GDPR (user ID, name, address, email address, age and gender) to us.
We store and use the data transmitted by the provider to set up a user account with the necessary data (title, first name, last name, address data, country, e-mail address, date of birth), provided that you have released these to the provider. Conversely, based on your consent, data (e.g. information about your surfing or purchasing behavior) may be transferred from us to your account with the provider.
The consent given can be revoked at any time, with effect for the future.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy of the European level of data protection.
5. Related Companies
GlobalDots International Ltd. ( CYP )
GlobalDots I.L. Ltd. ( ISR )
GlobalDots DE GmbH
GlobalDots US, Inc. ( USA )
GlobalDots GK ( JPN )
GlobalDots UK Ltd.
GlobalDots AU Pty Ltd (AUS)
GlobalDots CA Ltd (Canada)
GlobalDots (Thailand) Ltd
GlobalDots (Beijing) Co., Ltd
6. Questions for our Data protection officer
If you have any questions about data protection, please write us an e-mail or contact our data protection team directly at data@dotstech.com
7. Changes
As part of our continuous improvement process, we regularly make changes to our privacy notice in order to remain compliant with legal regulations in the future. Your rights as a data subject remain unaffected by such changes. Please always note the current status of this statement.
