Sign In
Contact Sales

Dots Knowledge Base

How can we help you?
No articles found 🙁

Orders

Leveraging our vendor relationships, we streamline costs to procure top IT equipment deals for your company, allowing you to allocate resources to priority areas.

Using Purchase Orders in Dots

Purchase Orders (POs) are an important part of finance and procurement workflows, especially for companies that require PO information for internal tracking and invoice reconciliation. While Dots does not require a PO to place an order, clients who work with POs are encouraged to use this feature for accurate and streamlined billing. Why Include a…
Read more
1 min read

DEP and Autopilot Enrollment for Apple and Windows IT Assets

This article explains Apple’s DEP and Windows Autopilot, detailing how they automate device setup and management for businesses. It covers key benefits and how both systems work together for efficient IT asset enrollment. Q1: What is DEP (Device Enrollment Program) for Apple devices?​ A1: The Device Enrollment Program (DEP) is a service provided by Apple…
Read more
2 min read

Order Details

This article outlines the features of the Order Details page, offering comprehensive information about orders, including order types and statuses. The page serves as an essential tool for effectively tracking and managing all aspects of your orders. Key Information on the Order Details Page Order Types (Services) Dots currently offers the following five types of…
Read more
2 min read

How to Create a Delivery Order in Your Dots Account

Follow these steps to create a delivery order through your Dotst ech account Step 1: Log In to Dots Step 2: Start a New Delivery Order Step 3: Select the Pickup Location Choose where you want the assets to be picked up from. You have four options: Step 4: Select the Delivery Destination Once the…
Read more
2 min read

🧩 Piece Missing?

If you’re missing any information or something doesn’t fit, please let us know. We’ll be happy to get you the knowledge you need.
Contact Support

Frequently Asked Questions

At Dots, we go beyond providing IT asset management services. Our ITAM software offers end-to-end supply chain and IT procurement services, along with full tracking capabilities. By trusting Dots to manage your IT hardware, your company gains access to the following value-added benefits:

1
Efficiency & Precision

Every step of your onboarding process is efficient, executed by professionals, with precision and automation, leaving no room for errors and saving you time and money.

2
Worldwide Reach

Dots’ world-class logistics network allows companies to operate under the specific needs and limitation of any organization, anywhere in the world.

3
Security & Compliance

We adhere to stringent security protocols and SOC 2, safeguarding sensitive data and ensuring compliance with industry regulations.

4
Client-Centric Approach

We prioritize the needs, preferences, and satisfaction of our clients in every aspect of our operations. We discover and fix clients’ pain points, making the world a more accessible place for remote onboarding and IT logistics.

5
Save Time and Grow

Time is the most valuable resource in the world. By delegating IT logistics processes to Dots, we save you time, allowing your teams to focus on what really matters: your company’s success.

Connecting the Dots

Slack Us for Help
SOC 2 Compliant
Certified by
SOC 2 Compliant
GDPR
GDPR Compliant
© 2025 - Dots. All Right Reserved.