Provisioning

What does provisioning mean in the context of IT asset management?

Provisioning is the process of preparing and equipping an IT asset with the right software, configurations, and access controls before deployment. Watch out for pitfalls, like sending devices without user access (you can solve such problems with IT logistics automation), or you’ll have a very confused team and a stack of support requests taller than your filing cabinet!

At Dots, provisioning is managed through the platform in a way that combines procurement, logistics, and IT workflows. When an employee is added to HRIS, Dots can automatically trigger the provisioning process. Devices are sourced, assigned, shipped, and tracked. Integration with MDM means that when the employee powers on the device, it is already set up with company policies and applications. Provisioning also applies to accessories, software licenses, and mobile devices, not just laptops. For IT managers, the benefit is that provisioning is consistent and visible. Every step has a status update, and reports can be exported for finance or compliance. This level of structure ensures that employees are never left waiting, and IT does not need to juggle multiple systems to get the basics done.