ITIL Framework
The Information Technology Infrastructure Library (ITIL) is a framework with 34 best practices for aligning IT services with business goals. It makes service delivery more efficient, reliable, and adaptable.
You can make the most of ITIL by first assessing existing processes, identifying gaps, and then gradually implementing the best practices that match your needs. It’s an easy and powerful method to bring order, adaptability, and efficiency to all IT operations.