IT Orchestration

What is IT orchestration?

IT orchestration is the process of coordinating all the moving parts involved in managing devices across a company, like ordering, shipping, setting up, tracking, and retiring equipment. Instead of handling each task manually or in separate systems, orchestration brings everything together into one smooth, automated workflow. It helps IT teams save time, reduce errors, and keep employees up and running without delays.

This process is similar to an actual musical symphony, where you have to make sure all the instruments (your automated tasks and workflows) come in on cue and produce a rich, unified piece. It lets you streamline operations across different platforms, cut back on redundancy, and produce a more efficient, adaptable IT ecosystem.

At Dots, IT orchestration is built into the platform. Procurement, warehousing, device assignment, shipping, MDM enrollment, and HRIS updates can all be linked into one flow. Orchestration reduces human error and scales much better than manual processes. For global companies, this is particularly important. Different countries may have different vendors, delivery requirements, or compliance rules. Orchestration makes sure every part of the chain is handled correctly without IT needing to manage it line by line.