Wrapping Up 2024: From Idea to Real Solution for IT Logistics Automation

Alon Zlatkin
Alon Zlatkin
2 min read

In 2024, Dots grew in ways far beyond features or numbers; it was shaped by the incredible clients we worked with, bringing fresh challenges, pains to ease, and perspectives. Together, we’ve redefined what “IT logistics” is and how it should work in 2024.

Summing Up 2024

Global operations often come with significant logistical hurdles—think customs delays, time zone challenges, and shipping inefficiencies. This year, we broke down those barriers.

Alon Zlatkin

Dots grew fast (over 200% YoY) and, on Dots’ platform, we sold over 5,000 assets, completed 1,000+ orders with a 98% accuracy rate, and supported over 30,000 employees from 50+ different companies in every continent. Our team grew to 30 experts across 7 countries, while opening warehouses in the Philippines, China, and Japan, to cut delivery times to under 3 days in Asia while expanding shipping capabilities in South America to reduce CTO lead times from 4 weeks to 2 weeks.

This year, Dots transformed from a promising idea into a global powerhouse for IT logistics. We’ve launched new features, expanded our global reach, and set the stage for a revolutionary 2025.

IT is a Strategic Growth Engine

At the heart of our mission lies the goal of answering IT teams’ needs, and to focus on what truly matters to them: building smarter systems, driving innovation, and supporting global operations. For this to happen, the entire logistics process must run on autopilot. From procurement to offboarding, automation has become the key to transforming IT from a reactive function into a strategic growth driver.

This year, we launched the Dots ecosystem to manage the entire asset lifecycle. From procuring 10,000+ global assets through our vendor network to automating on- and offboarding, our platform removes tedious tasks for IT, HR, and procurement teams. It also integrates with solutions like HiBob, BambooHR, SAP, Oracle, Jamf, JumpCloud, and Intune. With smart automation and intuitive asset management, IT logistics have never been easier.

Making the World Smaller Through Automation

Global operations often come with significant logistical hurdles—think customs delays, time zone challenges, and shipping inefficiencies. This year, we broke down those barriers. Automation made the world smaller: stop worrying about your remote locations or distributed teams. We ensured IT equipment gets where it needs to be, for the price you set, on time—so your IT team can focus on the company needs, not their parcels.

AI and Automation: The Next Gen of IT Logistics

With AI-powered agents ready to not only assist with better decision-making but also faster delivery SLAs, Dots will handle all the coordinating, shipping, and retrieval of your IT logistics—no middleman, no inaccuracy, no guessing. By automating everything from onboarding workflows to asset retrieval, IT teams will be free from repetitive tasks and reclaim time for higher-level priorities. IT logistics will become smarter, faster, and infinitely more reliable.

I even did a whole podcast about it a few months ago, check it out here:

What’s Next for 2025

Stepping out of Beta stage into a fully-fledged company that is scaling fast. 2024 was what we needed to understand that our main goal is to make the logistics process a breeze for IT managers, making their lives easier in order to allow global companies to grow faster, without worrying about how they are going to deal with their “Achilles’ heel” that is the logistical and operational side of the IT infrastructure.

Lastly, I want to say thank you to our amazing team who world hard around the clock to bring the best product and solutions, and who will continue to optimize, innovate, and make life easier for IT teams, HR professionals, and procurement specialists alike. 2024 proved that, with the right tools and mindset, IT logistics can drive growth—not just support it.

Join us for the next generation of IT logistics that is smarter and more seamless than ever with Dots.

Here’s to an even more innovative and impactful 2025! 🎊🎊

Alon Zlatkin
Alon Zlatkin
Alon Zlatkin the CEO and co-founder of Dots, a cloud-based SaaS platform that eliminates manual work in IT logistics, providing automations and workflows for simple, efficient, and accurate logistics processes at every stage of the IT asset lifecycle.

Connecting the dots

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